Flagship Service

CUT SHRINKAGE 34% WITH COVERT LP

COA-certified plainclothes operatives in 100+ NZ stores, 7 days a week. Average clients see 3:1 ROI within 90 days.

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About Covert LP

Invisible to Customers. Devastating to Shoplifters.

Our plainclothes operatives identify and apprehend shoplifters while your customers shop undisturbed. Every operative is COA-certified, SOP-trained, and operates under strict legal protocols.

Get Your Free Store Audit

Our Process

From Deployment to Recovery in 3 Steps

Briefing & Deployment

Operatives receive store intelligence and deploy in plainclothes within 48 hours of engagement.

Surveillance & Identification

Discreet observation using behavioural indicators to identify theft without disrupting customers.

Intervention & Recovery

Safe apprehension, merchandise recovery, incident reporting, and police liaison. Fully documented.

Key Features

Why 100+ Stores Choose Our LP Team

COA Certified

SOP Trained

7-Day Coverage

Real-Time Reporting

Police Liaison

Analytics Dashboards

Auckland to Christchurch

48hr Deployment

Trusted by New Zealand's Leading Brands

Woolworths

Bunnings

Mitre 10

The Warehouse

Farmers

Z Energy

Pak'nSave

Torpedo7

BNZ

Kmart

Stores Covered

Weekly Coverage

Apprehensions

COA Compliance

FAQ

Frequently Asked Questions

Within 48 hours for urgent requirements. Standard deployments within 1 week.

Full SOP training, legal compliance, apprehension techniques, de-escalation, and store-specific briefings.

Monthly performance dashboards showing apprehensions, recoveries, and deterrence metrics. Average clients see 3:1 return.

Yes. Our covert team works independently alongside your existing security infrastructure.

Real-time incident reports, police liaison documentation, monthly analytics dashboards, and quarterly reviews.

Nationwide — Auckland to Christchurch. Dedicated regional management teams.